What you'll learn

Understand what emotional intelligence (EQ) means and why it's crucial for your career.

Manage your work relationships better, making them more rewarding and beneficial.

Stop letting quick, instinctive reactions caused by low EQ take over.

Spot signs showing if someone has strong or weak EQ in yourself and others.

Figure out what situations or people make you upset and find ways to deal with them.

Express your feelings honestly and passionately while staying in control.

Requirements

No specific tools are required for this course—simply use a PC or Mac to view the videos and a pen to jot down notes. Having some prior experience working in an office, even for a year, is beneficial. A willingness to enhance your EQ and excel in your workplace is key.