Are you like I was? Terrified of the phone ringing incase you have to answer it or just praying and hoping that the person you need to contact has an email address or a contact page or live chat so that you don't need to use the phone?

This course is based on my knowledge as a highly qualified elocution teacher and on my own personal experiences of having what I can only call a phone phobia.

Using the phone is still not my first choice when it comes to communicating but I do use the phone now with hardly any stress or anxiety and this course will talk you through the processes I use to achieve this.

In my mind there are two types of calls - those to friends and the ones to businesses. I used to find them both stressful.
Who is the target audience?

Anyone of any age who dreads the thought of making a phone call or answering the phone
Anyone who wants to feel more comfortable speaking on the phone

Requirements

To be able to speak English fluently
The desire to be able to sound more confident on the phone
The desire to feel more comfortable when speaking on the phone
For a couple of the exercises pen and paper are needed