Published 1/2023MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 762.19 MB | Duration: 0h 40m

By MasterChef Judge

What you'll learn

6 Steps to Great Counter Sevice

The 10 Steps of Table Service

How to Flip a Complaint

Job Descriptions Templates

Operations Manual Template

Requirements

No requirements needed

Description

In the highly competitive restaurant market, with a wide selection of restaurants all vying for discerning customers, it is essential to maintain and grow your customer base. Being renowned for your ability for consistent good service and wonderful food are key to your ongoing success.For this very reason, I have developed a Service Essentials Training Program specifically developed for the restaurant market, no matter how large or small your operation.Our classes assist you and your team to understand all aspects of Front of House service excellence, designed to ensure client optimum satisfaction.We are experts and guarantee to take your staff’s front of house service skills to the next level, ensuring invaluable repeat and referral business for your restaurant.6 Steps to great Counter ServiceAnticipation excellencePolished movements and deportmentMeet and greetHow to Flip a ComplaintEye for detailDrink presentation and serviceMenu knowledgeUp sell with ClassDealing with difficult clientsDealing diplomatically with drunk clientsEnsuring guests are relaxedDining and Social etiquetteBill presentationIf you are a waiter/ess, at the end of this training course you be able to earn more tip on regular basis by applying these given skills on daily basis.This online training is not just about collecting the tips but you are going to discover influential skills that will help you to become more successful and influential on daily basis especially when it comes to dealing with customer.By applying these persuasive and influential skills you will be able to improve your personal life too.Each module in the training is packed with doable exercise to help you learn faster, so that you can perform your work outstandingly.And all the exercise is available in a able training workbook, so that you can follow along in this training course.so as you are ready to take the course, hit the enrol button now! to learn the skills that are important to you.

Overview

Section 1: Introduction

Lecture 1 Introduction

Section 2: The 10 Steps of Table Service

Lecture 2 The 10 Steps of Table Service

Section 3: How to Flip a Complaint

Lecture 3 How to Flip a Complaint

Section 4: 6 Steps to Great Counter Service

Lecture 4 6 Steps to Great Counter Service

Section 5: Operations Manual

Lecture 5 Operations Manual

People willing to serve others,Those who want to easily get in the job of waiter but are not sure how to get there,Students looking for a side job and make money while they study,CEOs looking to train their teams,Managers,Restautant Owners,Cafe and Counter Service Operations

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