What you'll learn

Planning your upgrade project
Auditing your network environment
Communicating with departments within your organisation
Preparing your helpdesk team for additional incoming queries
Disposing of old equipment securely

Requirements

To have some previous experience as a 2nd or 3rd line IT Support Technician

Description

Over this course, you'll learn about the different stages involved in upgrading an organisation from Windows 7 to Windows 10, this includes considerations such as:


* Planning your upgrade project

* Identifying potential issues before proceeding with the upgrade

* Auditing your network environment

* Communicating with various departments within your organisation

* Ensuring that your IT helpdesk team are prepared to deal with additional incoming support requests.

* Disposing of old equipment securely


There are also some real-world examples of unexpected hardware and software issues that can occur during a Windows 10 upgrade project. Whilst the best way to upgrade depends on your organisation, the basics are explained within this course.

Who this course is for:

Technical staff within organisations looking to upgrade to Windows 10

Homepage: https://www.udemy.com/course/migrating-it-infrastructure-from-windows-7-to-windows-10