Social engineers—by playing into their target's desire to be helpful and do their job—can trick their victims into casually revealing sensitive internal information. As a result, social engineering is a key concern for all employees of an organization. In this course—which is part of a series of cybersecurity awareness courses—explore some common techniques used by hackers, and learn what end users can do to protect themselves from these attacks. Tom Tobiassen provides some background on social engineering, and covers tactics such as shoulder surfing, RFID theft, scareware, and more.