by Integrity Training | Publisher: Stone River eLearning | Release Date: August 2018 | ISBN: 300000006A0127

The Cisco CCNP TSHOOT – Troubleshooting and Maintaining Cisco IP Networks v2.0 is a preparatory course for Cisco Certified Network Professional’s TSHOOT exam. The course covers the certification objectives of the exam in complete details and enables the candidates to monitor and troubleshoot routed and switched networks through extensive hands-on lab exercises. Various troubleshooting methods, approaches, procedures, and tools are explored in this course and the candidates are presented with the information that will help them to further understand the specific troubleshooting steps required in different scenarios. This course is designed to provide professionals who work in complex network environments with the skills that they need to maintain their networks and to diagnose and resolve network problems quickly and effectively. The course will provide information about troubleshooting and maintaining particular technologies, as well as procedural and organizational aspects of the troubleshooting and maintenance process.

1. Course Introduction
   • Course Introduction 00:00:55
2. Chapter 01 - Planning Maintenance for Complex Networks
   • Planning Maintenance for Complex Networks 00:00:04
   • Chapter 1 Objectives 00:01:00
   • Maintenance Models and Methodologies 00:01:02
   • Benefits of Structured Maintenance over Interrupt-driven Maintenance 00:02:01
   • Maintenance Models and Methodologies - Cont. 00:02:14
   • The Configuration Management Element of the FCAPS Model 00:02:46
   • Network Maintenance Processes and Procedures 00:02:19
   • Network Maintenance Processes and Procedures (Cont.) 00:02:17
   • Network Maintenance Tools, Applications, and Resources 00:02:19
   • NTP Example 00:01:05
   • Cisco Configuration and Documentation Tools 00:01:27
   • Logging Services 00:01:44
   • Logging to a Server 00:01:29
   • Network Monitoring and Performance Measurement Tools 00:01:20
   • Implementing Backup and Restore Services using FTP 00:00:22
   • Implementing Backup and Restore Services using Archive 00:01:12
   • Implementing Backup and Restore Services using configure replace 00:00:42
   • Disaster Recovery Tools 00:01:21
   • Demo - Creating a Physical and Logical Topology 00:18:44
   • Chapter 01 Review 00:00:04
   • Chapter 1 Summary 00:01:32
3. Chapter 02 - Troubleshooting Processes for Complex Enterprise Networks
   • Troubleshooting Processes for Complex Enterprise Networks 00:00:06
   • Chapter 2 Objectives 00:00:25
   • Troubleshooting Methodologies 00:01:42
   • Troubleshooting Methodologies (Cont.) 00:00:37
   • Troubleshooting Approaches 00:03:13
   • Troubleshooting Approaches - Spot the Differences Example 00:02:19
   • Troubleshooting Approaches - Move the Problem Example 00:00:27
   • Implementing Troubleshooting Procedures 00:01:33
   • The Troubleshooting Process – Verify and Define the Problem 00:00:38
   • The Troubleshooting Process – Gather Information 00:00:50
   • The Troubleshooting Process – Analyze 00:00:31
   • The Troubleshooting Process – Eliminate 00:00:12
   • The Troubleshooting Process – Propose Hypothesis 00:00:16
   • The Troubleshooting Process – Test Hypothesis 00:00:24
   • The Troubleshooting Process – Solve Problem 00:00:08
   • The Troubleshooting and Network Maintenance 00:00:44
   • The Troubleshooting and Network Maintenance (Cont.) 00:01:05
   • Communication and Change Control 00:00:40
   • Communication and Change Control (Cont.) 00:00:52
   • Disaster Recovery Tools 00:00:27
   • Demo - Configuring Devices 00:28:14
   • Demo - Doing a Baseline Configuration 00:38:55
   • Chapter 02 Review 00:00:06
   • Chapter Summary 00:01:40
   • Chapter Summary (Cont.) 00:00:54
4. Chapter 03 - Using Maintenance and Troubleshooting Tools and Applications
   • Using Maintenance and Troubleshooting Tools and Applications 00:00:06
   • Chapter 3 Objectives 00:00:18
   • Collecting and Filtering Information Using IOS show Commands 00:00:48
   • Collecting and Filtering Information Using IOS show Commands (Cont.) 00:01:16
   • Collecting and Filtering Information Using IOS show Commands Part 3 00:00:34
   • Collecting and Filtering Information Using IOS show Commands Part 4 00:01:08
   • Collecting and Filtering Information Using IOS show Commands Part 5 00:01:12
   • Collecting and Filtering Information Using IOS show Commands Part 6 00:00:48
   • Collecting and Filtering Information Using IOS show Commands Part 7 00:00:37
   • Collecting and Filtering Information Using IOS show Commands Last Part 00:02:08
   • Testing Network Connectivity Using Cisco IOS Commands 00:00:37
   • Testing Network Connectivity Using Cisco IOS Commands (Cont.) 00:00:52
   • Testing Network Connectivity Using Cisco IOS Commands (Part 3) 00:00:54
   • Testing Network Connectivity Using Cisco IOS Commands (Part 4) 00:00:14
   • Testing Network Connectivity Using Cisco IOS Commands Last Part 00:01:05
   • Collecting Real-time Information Using Cisco IOS debug Commands 00:00:32
   • Collecting Real-time Information Using Cisco IOS debug Commands (Cont.) 00:00:40
   • Collecting Real-time Information Using Cisco IOS debug Commands Part 3 00:01:06
   • Diagnosing Hardware Issues Using Cisco IOS Commands 00:01:01
   • Diagnosing Hardware Issues Using Cisco IOS Commands (Cont.) 00:00:44
   • Diagnosing Hardware Issues Using Cisco IOS Commands Part 3 00:01:58
   • Diagnosing Hardware Issues Using Cisco IOS Commands (Last Part) 00:00:17
   • Using Traffic Capturing Tools 00:00:34
   • Using Traffic Capturing Tools (Cont.) 00:01:27
   • Using Traffic Capturing Tools Part 3 00:00:50
   • Using Traffic Capturing Tools (Last Part) 00:00:24
   • Gathering Information with SNMP 00:00:27
   • Gathering Information with NetFlow 00:01:19
   • Gathering Information with NetFlow (Cont.) 00:00:50
   • SNMP and NetFlow Comparison 00:01:12
   • Enabling Network Event Notification 00:00:31
   • Enabling Network Event Notification – SNMP 00:01:11
   • Enabling Network Event Notification – Embedded Event Manager (EEM) 00:00:42
   • Enabling Network Event Notification – EEM 00:01:21
   • Enabling Network Event Notification – EEM (Cont.) 00:00:59
   • Demo - Collecting and Filtering Information with the show ip Command 00:06:32
   • Chapter 03 Review 00:00:06
   • Chapter Summary 00:01:21
   • Chapter Summary (Cont.) 00:01:05
   • Chapter Summary (Cont.) Part3 00:00:43
   • Chapter Summary (Cont.) Part4 00:01:15
5. Chapter 04 - Maintaining and Troubleshooting Campus Switched Solutions Troubleshooting Tools
   • Maintaining and Troubleshooting Campus Switched Solutions Troubleshooting Tools 00:00:05
   • Chapter 4 Objectives 00:00:38
   • LAN Switch Operation 00:00:45
   • LAN Switch Operation (Cont.) 00:00:15
   • LAN Switch Operation Part 3 00:00:47
   • LAN Switch Operation Part 4 00:00:32
   • LAN Switch Operation Part 5 00:00:33
   • LAN Switch Operation Part 6 00:00:33
   • LAN Switch Operation Part 7 00:00:09
   • LAN Switch Operation Part 8 00:00:07
   • LAN Switch Operation Last Part 00:01:26
   • Verifying Layer 2 Forwarding 00:00:19
   • Verifying Layer 2 Forwarding (Cont.) 00:02:07
   • Spanning Tree Operation 00:00:44
   • Spanning Tree Operation (Cont.) 00:00:20
   • Spanning Tree Operation Part 3 00:00:47
   • Spanning Tree Operation Part 4 00:00:18
   • Spanning Tree Operation Part 5 00:00:24
   • Spanning Tree Operation Part 6 00:00:31
   • Spanning Tree Operation Last Part 00:00:45
   • Spanning Tree Failures 00:00:50
   • Spanning Tree Failures (Cont.) 00:00:55
   • Spanning Tree Failures Part 3 00:00:21
   • EtherChannel Operation 00:00:46
   • EtherChannel Problems 00:02:10
   • EtherChannel Diagnostic Commands 00:01:03
   • EtherChannel Diagnostics 00:00:41
   • Inter-VLAN Routing and Multilayer Switching 00:01:17
   • Inter-VLAN Routing and Multilayer Switching (Cont.) 00:01:06
   • Troubleshooting Routers and Multi-Layer Switches 00:01:41
   • Troubleshooting Routers and Multi-Layer Switches (Cont.) 00:01:10
   • Troubleshooting Multi-layer Switches 00:00:45
   • Switched Virtual Interfaces (SVIs) and Routed Ports 00:01:20
   • Multilayer Switches, VLANs and Routing 00:00:53
   • Multilayer Switches, VLANs and Routing (Cont.) 00:01:22
   • Routed Interfaces vs. SVIs 00:01:11
   • Checking SVI Status 00:00:50
   • First Hop Redundancy Protocols (FHRPs) 00:00:49
   • Using First Hop Redundancy 00:01:25
   • Verifying HSRP Operation 00:00:27
   • Verifying HSRP Operation (Cont.) 00:00:23
   • Verifying HSRP Operation Part 3 00:00:19
   • Verifying HSRP Operation Part 4 00:00:23
   • Verifying HSRP Operation Part 5 00:00:10
   • Alternatives to HSRP 00:01:30
   • HSRP, VRRP, and GLBP Diagnostic Commands 00:00:12
   • HSRP, VRRP, and GLBP Diagnostic Commands (Cont.) 00:00:10
   • Demo - Checking Connectivity & Show Commands 00:12:39
   • Demo - First-Hop Redundancy Protocol 00:18:13
   • Chapter 04 Review 00:00:06
   • Chapter 4 Summary Part 1 00:00:55
   • Chapter 4 Summary Part 2 00:01:09
   • Chapter 4 Summary Part 3 00:00:51
   • Chapter 4 Summary Part 4 00:00:25
   • Chapter 4 Summary Part 5 00:00:48
   • Chapter 4 Summary Part 6 00:00:56
   • Chapter 4 Summary Part 7 00:00:25
   • Chapter 4 Summary Part 8 00:00:19
   • Chapter 4 Summary Part 9 00:00:44
   • Chapter 4 Summary Last Part 00:00:54
6. Chapter 05 - Maintaining and Troubleshooting Routing Solutions
   • Maintaining and Troubleshooting Routing Solutions 00:00:04
   • Chapter 5 Objectives 00:00:46
   • Routing and Routing Data Structures 00:01:36
   • Using IOS Commands to Verify Routing Functions 00:01:17
   • Using IOS Commands to Verify Routing Functions Part 2 00:01:41
   • Using IOS Commands to Verify Routing Functions Part 3 00:01:04
   • Using IOS Commands to Verify Routing Functions Part 4 00:00:44
   • IGP Routing Protocol Review 00:02:35
   • EIGRP Review 00:01:55
   • EIGRP Review (Cont.) 00:01:10
   • Monitoring EIGRP with show Commands 00:01:04
   • Monitoring EIGRP with debug Commands 00:01:44
   • EIGRP Troubleshooting Example 00:01:10
   • EIGRP Troubleshooting Example (Cont.) 00:00:36
   • EIGRP Troubleshooting Example Part 3 00:01:26
   • EIGRP Troubleshooting Example Part 4 00:00:21
   • EIGRP Troubleshooting Example Part 5 00:00:51
   • EIGRP Troubleshooting Example Part 6 00:00:13
   • EIGRP Troubleshooting Example Part 7 00:00:13
   • OSPF Review: Process and Operation 00:01:26
   • OSPF Review: Process and Operation (Cont.) 00:01:06
   • OSPF Review: Data Structures 00:01:05
   • OSPF Review: Data Structures (Cont.) 00:01:12
   • OSPF Review: Network Areas and LSAs 00:01:28
   • OSPF Review: Network Areas and LSAs (Cont.) 00:02:33
   • OSPF Review: Network Areas and LSAs Part 3 00:01:31
   • OSPF Review: Information Flow Within an Area 00:00:19
   • OSPF Review: Information Flow Within an Area (Cont.) 00:02:56
   • OSPF Review: Information Flow Between Areas 00:01:48
   • Monitoring OSPF with show Commands 00:01:17
   • Monitoring OSPF with debug Commands 00:01:17
   • OSPF Troubleshooting Example 00:00:33
   • OSPF Troubleshooting Example (Cont.) 00:00:37
   • OSPF Troubleshooting Example Part 3 00:01:42
   • OSPF Troubleshooting Example Part 4 00:01:03
   • OSPF Troubleshooting Example Part 5 00:00:43
   • OSPF Troubleshooting Example Part 6 00:01:00
   • OSPF Troubleshooting Example Part 7 00:00:08
   • OSPF Troubleshooting Example Part 8 00:00:32
   • OSPF Troubleshooting Example Part 9 00:00:37
   • Route Redistribution Review 00:01:00
   • Route Redistribution Review (Cont.) 00:00:26
   • Route Redistribution Review Part 3 00:01:10
   • Route Redistribution Review Part 4 00:00:16
   • Verifying and Troubleshooting Route Propagation 00:01:13
   • Verifying and Troubleshooting Route Propagation Part 2 00:00:55
   • Verifying and Troubleshooting Route Propagation Part 3 00:00:49
   • Verifying and Troubleshooting Route Propagation Part 4 00:01:27
   • OSPF to EIGRP Redistribution Troubleshooting Process 00:00:12
   • OSPF to EIGRP Redistribution Troubleshooting Process Part 2 00:00:24
   • OSPF to EIGRP Redistribution Troubleshooting Process Part 3 00:00:26
   • OSPF to EIGRP Redistribution Troubleshooting Process Part 4 00:00:21
   • OSPF to EIGRP Redistribution Troubleshooting Process Part 5 00:00:19
   • OSPF to EIGRP Redistribution Troubleshooting Process Part 6 00:00:28
   • BGP Overview 00:01:17
   • BGP Route Processing and Data Structures 00:00:44
   • BGP Route Processing and Data Structures Part 2 00:00:52
   • BGP Route Processing and Data Structures Part 3 00:01:03
   • BGP Route Processing and Data Structures Part 4 00:00:28
   • BGP Route Processing and Data Structures Part 5 00:01:08
   • BGP Routing Information Flow: Peering 00:01:13
   • BGP Routing Information Flow: Peering (Cont.) 00:00:42
   • Monitoring BGP with show Commands 00:00:48
   • Monitoring BGP with show Commands (Cont.) 00:00:38
   • Monitoring BGP with debug Commands 00:01:16
   • BGP Troubleshooting Example 00:00:17
   • BGP Troubleshooting Example Part 2 00:00:10
   • BGP Troubleshooting Example Part 3 00:00:50
   • BGP Troubleshooting Example Part 4 00:00:53
   • BGP Troubleshooting Example Part 5 00:00:33
   • BGP Troubleshooting Example Part 6 00:00:41
   • BGP Troubleshooting Example Part 7 00:00:40
   • BGP Troubleshooting Example Part 8 00:00:23
   • BGP Troubleshooting Example Part 9 00:01:10
   • BGP Troubleshooting Example Part 10 00:01:29
   • BGP Troubleshooting Example Part 11 00:00:53
   • Demo - Troubleshooting Various Dynamic Routing Protocols 00:11:20
   • Chapter 05 Review 00:00:05
   • Chapter 5 Summary 00:01:29
   • Chapter 5 Summary (Cont.) 00:00:19
   • Chapter 5 Summary: EIGRP 00:00:42
   • Chapter 5 Summary: EIGRP (Cont.) 00:01:20
   • Chapter 5 Summary OSPF Part 1 00:00:37
   • Chapter 5 Summary: OSPF Part 2 00:00:36
   • Chapter 5 Summary: OSPF Part 3 00:00:42
   • Chapter 5 Summary: Redistribution 00:00:52
   • Chapter 5 Summary: Route Profiling 00:00:36
   • Chapter 5 Summary: BGP 00:01:12
   • Chapter 5 Summary: BGP (Cont.) 00:00:38
   • Chapter 5 Summary: BGP Part 3 00:01:26
7. Chapter 06 - Troubleshooting Addressing Services
   • Troubleshooting Addressing Services 00:00:05
   • Chapter 6 Objectives 00:00:23
   • NAT/PAT Operation Review Part 1 00:01:30
   • NAT/PAT Operation Review Part 2 00:00:14
   • NAT/PAT Operation Review Part 3 00:02:11
   • NAT/PAT Operation Review Part 4 00:00:58
   • NAT/PAT Operation Review Part 5 00:02:12
   • NAT/PAT Operation Review Part 6 00:01:03
   • Troubleshooting NAT/PAT Issues Part 1 00:01:12
   • Troubleshooting NAT/PAT Issues Part 2 00:00:48
   • Troubleshooting NAT/PAT Issues Part 3 00:01:09
   • Troubleshooting NAT/PAT Issues Part 4 00:00:37
   • NAT/PAT Troubleshooting Example 1: Routing Issue 00:00:28
   • NAT/PAT Troubleshooting Example 1: Routing Issue (Cont.) 00:00:48
   • NAT/PAT Troubleshooting Example 1: Routing Issue Part 3 00:00:41
   • NAT/PAT Troubleshooting Example 1: Routing Issue Part 4 00:00:51
   • Using NBAR for Protocol Discovery 00:00:16
   • NAT/PAT Troubleshooting Example 2: Incorrect Access List 00:00:39
   • NAT/PAT Troubleshooting Example 2: Incorrect Access List (Cont.) 00:01:32
   • NAT/PAT Troubleshooting Example 2: Incorrect Access List Part 3 00:00:57
   • NAT/PAT Troubleshooting Example 2: Incorrect Access List Part 4 00:00:42
   • NAT/PAT Troubleshooting Example 2: Incorrect Access List Part 5 00:00:56
   • NAT/PAT Troubleshooting Example 2: Incorrect Access List Part 6 00:00:49
   • NAT/PAT Troubleshooting Example 2: Incorrect Access List Part 7 00:00:32
   • DHCP Overview 00:01:26
   • DHCP Overview (Cont.) 00:00:50
   • DHCP Overview: Client–Server Communication 00:00:59
   • DHCP Overview: Client–Server Communication – DHCP Packets (Message Types) 00:00:17
   • Common DHCP Troubleshooting Issues: Three DHCP Roles a Router May Take 00:01:21
   • DHCP Troubleshooting Issues - Cont. 00:01:29
   • DHCP Troubleshooting Issues: DHCP Relay Agent 00:01:35
   • DHCP Troubleshooting Issues: DHCP Parameters and Options 00:00:40
   • DHCP Troubleshooting Issues 00:00:39
   • DHCP Troubleshooting Issues - Cont. 00:01:08
   • DHCP Troubleshooting Commands 00:00:38
   • DHCP Troubleshooting Commands (Cont.) 00:01:13
   • DHCP Troubleshooting Example 1: Problems After a Security Audit 00:00:31
   • DHCP Troubleshooting Example 1: Part 2 00:00:37
   • DHCP Troubleshooting Example 1: Part 3 00:00:41
   • DHCP Troubleshooting Example 1: Part 4 00:00:27
   • DHCP Troubleshooting Example 1: Part 5 00:01:06
   • DHCP Troubleshooting Example 1: Part 6 00:00:19
   • DHCP Troubleshooting Example 2: Duplicate Client IP Addresses 00:00:20
   • DHCP Troubleshooting Example 2: Part 2 00:00:48
   • DHCP Troubleshooting Example 2: Part 3 00:00:46
   • DHCP Troubleshooting Example 2: Part 4 00:00:45
   • DHCP Troubleshooting Example 2: Part 5 00:00:40
   • DHCP Troubleshooting Example 3: Relay Agent Issue 00:00:33
   • DHCP Troubleshooting Example 3: Part 2 00:00:42
   • DHCP Troubleshooting Example 3: Part 3 00:00:21
   • DHCP Troubleshooting Example 3: Part 4 00:00:22
   • IPv6 Routing Overview – IPv6 vs IPv4 00:01:14
   • IPv6 Routing Overview – IPv6 vs IPv4 (Cont.) 00:00:55
   • IPv6 Routing Overview – IPv6 vs IPv4 (Part 3) 00:01:00
   • Troubleshooting IPv6 Issues - Cont. 00:00:56
   • IPv6 Troubleshooting – show Commands 00:01:06
   • IPv6 Troubleshooting – debug Commands 00:00:35
   • IPv6 Troubleshooting Example 1: IPv6 Routing Problems 00:00:41
   • IPv6 Troubleshooting Example 1: Part 2 00:00:32
   • IPv6 Troubleshooting Example 1: Part 3 00:00:25
   • IPv6 Troubleshooting Example 1: Part 4 00:00:26
   • IPv6 Troubleshooting Example 1: Part 5 00:00:36
   • IPv6 Troubleshooting Example 1: Part 6 00:00:31
   • IPv6 Troubleshooting Example 1: Part 7 00:00:14
   • IPv6 Troubleshooting Example 1: Part 8 00:00:25
   • IPv6 Troubleshooting Example 1: Part 9 00:00:29
   • IPv6 Troubleshooting Example 1: Part 10 00:00:51
   • IPv6 Troubleshooting Example 2: Redistribution Issue 00:00:40
   • IPv6 Troubleshooting Example 2: Part 2 00:00:43
   • IPv6 Troubleshooting Example 2: Part 3 00:01:10
   • IPv6 Troubleshooting Example 2: Part 4 00:00:11
   • IPv6 Troubleshooting Example 2: Part 5 00:00:22
   • IPv6 Troubleshooting Example 2: Part 6 00:00:25
   • IPv6 Troubleshooting Example 2: Part 7 00:00:15
   • IPv6 Troubleshooting Example 2: Part 8 00:00:13
   • IPv6 Troubleshooting Example 2: Part 9 00:01:00
   • IPv6 Troubleshooting Example 2: Part 10 00:00:56
   • IPv6 Troubleshooting Example 2: Part 11 00:00:39
   • IPv6 Troubleshooting Example 3: OSPFv3 Configuration Errors 00:00:40
   • IPv6 Troubleshooting Example 3 (Cont.) 00:00:15
   • IPv6 Troubleshooting Example 3: Part 3 00:00:23
   • IPv6 Troubleshooting Example 3: Part 4 00:00:51
   • IPv6 Troubleshooting Example 3: Part 5 00:00:27
   • IPv6 Troubleshooting Example 3: Part 6 00:00:13
   • IPv6 Troubleshooting Example 3: Part 7 00:00:09
   • IPv6 Troubleshooting Example 3: Part 8 00:00:19
   • IPv6 Troubleshooting Example 3: Part 9 00:00:42
   • IPv6 Troubleshooting Example 3: Part 10 00:00:50
   • IPv6 Troubleshooting Example 3: Part 11 00:00:18
   • IPv6 Troubleshooting Example 3: Part 12 00:00:18
   • IPv6 Troubleshooting Example 3: Last Part 00:00:38
   • IPv6 Troubleshooting Example 4: OSPFv3 over 6to4 Tunnel 00:00:24
   • IPv6 Troubleshooting Example 4 (Cont.) 00:00:32
   • IPv6 Troubleshooting Example 4: Part 3 00:00:11
   • IPv6 Troubleshooting Example 4: Part 4 00:00:26
   • IPv6 Troubleshooting Example 4: Part 5 00:00:10
   • IPv6 Troubleshooting Example 4: Part 6 00:00:45
   • IPv6 Troubleshooting Example 4: Part 7 00:00:46
   • IPv6 Troubleshooting Example 4: Part 8 00:00:22
   • IPv6 Troubleshooting Example 4 - Summary 00:01:01
   • Demo - IP Addressing NAT and DHCP 00:05:04
   • Demo - IP Addressing NAT and DHCP Part 2 00:05:40
   • Demo - IP Addressing NAT and DHCP Part 3 00:05:04
   • Chapter 06 Review 00:00:04
   • Chapter 6 Summary: NAT 00:00:47
   • Chapter 6 Summary: NAT (Cont.) 00:00:37
   • Chapter 6 Summary: DHCP 00:00:39
   • Chapter 6 Summary: DHCP (Cont.) 00:00:38
   • Chapter 6 Summary: DHCP Part 3 00:00:50
   • Chapter 6 Summary: DHCP Part 4 00:00:38
   • Chapter 6 Summary: IPv6 00:00:27
8. Chapter 07 - Troubleshooting Network Performance Issues
   • Troubleshooting Network Performance Issues 00:00:04
   • Chapter 7 Objectives 00:00:16
   • Cisco Application Networking Services (ANS) Overview 00:01:33
   • ANS Overview - Cont. 00:00:24
   • ANS Optimization Cycle 00:01:34
   • ANS Baselining and Application Optimization Tools 00:00:38
   • NetFlow Overview 00:00:28
   • NetFlow Overview (Cont.) 00:00:35
   • NetFlow Configuration 00:00:31
   • NetFlow Statistics Example 00:00:44
   • Cisco IP SLA Overview 00:00:37
   • Cisco IP SLA Overview (Cont.) 00:00:33
   • Cisco IP SLA Configuration 00:00:15
   • Cisco IP SLA Configuration Example 00:01:27
   • Cisco IP SLA Responder 00:01:29
   • NBAR Overview 00:00:30
   • Using NBAR for Protocol Discovery 00:00:16
   • NBAR PDLMs 00:00:18
   • SLB Overview 00:01:08
   • SLB Overview - Cont. 00:00:15
   • QoS and AutoQoS Overview 00:00:48
   • AutoQoS Autodiscovery and Configuration 00:01:17
   • AutoQoS Discovery Results 00:00:41
   • Common NetFlow Issues 00:01:09
   • Common IP SLA Issues 00:01:00
   • Common NBAR Issues 00:01:22
   • Common AutoQoS Issues 00:01:28
   • Network Application Service Troubleshooting Commands 00:00:25
   • NetFlow Troubleshooting Example 00:00:24
   • NetFlow Troubleshooting Example (Cont.) 00:00:32
   • NetFlow Troubleshooting Example Part 3 00:00:13
   • NetFlow Troubleshooting Example Part 4 00:00:22
   • NetFlow Troubleshooting Example Part 5 00:00:23
   • IP SLA Troubleshooting Example 00:00:34
   • IP SLA Troubleshooting Example Part 2 00:00:17
   • IP SLA Troubleshooting Example Part 3 00:00:18
   • IP SLA Troubleshooting Example Part 4 00:00:13
   • IP SLA Troubleshooting Example Part 5 00:00:12
   • AutoQoS Troubleshooting Example 00:00:14
   • AutoQoS Troubleshooting Example Part 2 00:00:21
   • AutoQoS Troubleshooting Example Part 3 00:00:17
   • AutoQoS Troubleshooting Example Part 4 00:00:33
   • AutoQoS Troubleshooting Example Part 5 00:00:16
   • AutoQoS Troubleshooting Example Part 6 00:00:18
   • AutoQoS Troubleshooting Example Part 7 00:00:19
   • AutoQoS Troubleshooting Example Part 8 00:00:37
   • Identifying Switch Performance Issues 00:00:41
   • Identifying Switch Performance Issues (Cont.) 00:00:55
   • Identifying Switch Performance Issues Part 3 00:00:33
   • AutoQoS Troubleshooting Example – Cont. 00:00:41
   • Identifying Switch Performance Issues Part 4 00:00:19
   • Identifying Switch Performance Issues Part 5 00:00:12
   • Switch Port/Interface Issues 00:01:16
   • Troubleshooting Example: Duplex 00:00:45
   • Troubleshooting Example: Duplex (Cont.) 00:01:03
   • Troubleshooting Example: Duplex Part 3 00:00:39
   • Troubleshooting Example: Duplex Part 4 00:00:31
   • Automatic Medium-Dependent Interface Crossover (Auto-MDIX) 00:00:54
   • Automatic Medium-Dependent Interface Crossover (Auto-MDIX) Part 2 00:00:13
   • Switch Forwarding Hardware 00:00:40
   • Troubleshooting TCAM Problems 00:00:25
   • Troubleshooting TCAM Problems Part 2 00:02:03
   • Troubleshooting TCAM Problems Part 3 00:01:20
   • Troubleshooting TCAM Problems Part 4 00:00:33
   • Troubleshooting TCAM Problems Part 5 00:00:34
   • Troubleshooting TCAM Problems Part 6 00:01:21
   • Control Plane: Troubleshooting High CPU Load on Switches 00:00:52
   • Troubleshooting High Switch CPU Load 00:00:56
   • Troubleshooting High Switch CPU Load Part 2 00:00:57
   • Troubleshooting High Switch CPU Load Part 3 00:00:42
   • Troubleshooting High Switch CPU Load Part 4 00:00:41
   • DHCP Issues 00:00:45
   • DHCP Issues (Cont.) 00:01:04
   • Spanning-Tree Issues 00:01:19
   • Spanning-Tree Issues (Cont.) 00:00:48
   • HSRP Issues 00:01:22
   • Switch Performance Troubleshooting Issue 1: Speed and Duplex Settings 00:00:36
   • Switch Performance Troubleshooting Issue 1: Part 2 00:00:34
   • Switch Performance Troubleshooting Issue 1: Part 3 00:00:31
   • Switch Performance Troubleshooting Issue 1: Part 4 00:00:31
   • Switch Performance Troubleshooting Issue 1: Part 5 00:00:33
   • Switch Performance Troubleshooting Issue 1: Part 6 00:01:12
   • Switch Performance Troubleshooting Issue 1: Part 7 00:00:23
   • Switch Performance Troubleshooting Issue 1: Part 8 00:00:21
   • Switch Performance Troubleshooting Issue 2: Excessive Broadcasts 00:00:39
   • Switch Performance Troubleshooting Issue 2: Part 2 00:00:32
   • Switch Performance Troubleshooting Issue 2: Part 3 00:00:11
   • Switch Performance Troubleshooting Issue 2: Part 4 00:00:12
   • Switch Performance Troubleshooting Issue 2: Part 5 00:00:16
   • Switch Performance Troubleshooting Issue 2: Part 6 00:00:37
   • Switch Performance Troubleshooting Issue 2: Part 7 00:00:22
   • Switch Performance Troubleshooting Issue 2: Part 8 00:00:12
   • Switch Performance Troubleshooting Issue 3: Excessive Security 00:00:43
   • Switch Performance Troubleshooting Issue 3: Part 2 00:00:40
   • Switch Performance Troubleshooting Issue 3: Part 3 00:00:36
   • Switch Performance Troubleshooting Issue 3: Part 4 00:00:25
   • Switch Performance Troubleshooting Issue 3: Part 5 00:00:21
   • Switch Performance Troubleshooting Issue 3: Part 6 00:00:16
   • Switch Performance Troubleshooting Issue 3: Part 7 00:00:15
   • Switch Performance Troubleshooting Issue 3: Part 8 00:00:24
   • Switch Performance Troubleshooting Issue 3: Part 9 00:00:35
   • Troubleshooting High Router CPU Load 00:00:29
   • Troubleshooting High Router CPU Load (Cont.) 00:00:23
   • High Router CPU Load: ARP Input 00:00:50
   • High Router CPU Load: Net Background, IP Background and TCP Timer Processes 00:00:11
   • High Router CPU Load: Net Background, IP Background & TCP Timer Processes Part 2 00:00:36
   • High Router CPU Load: Net Background, IP Background & TCP Timer Processes Part 3 00:00:43
   • Troubleshooting Switching Paths 00:00:12
   • Troubleshooting Switching Paths Part 2 00:00:20
   • Troubleshooting Switching Paths Part 3 00:00:04
   • Troubleshooting Switching Paths Part 4 00:00:12
   • Troubleshooting Switching Paths Part 5 00:00:25
   • Troubleshooting Switching Paths Part 6 00:00:29
   • Troubleshooting Switching Paths Part 7 00:00:34
   • Troubleshooting CEF 00:00:38
   • Troubleshooting CEF (Cont.) 00:00:45
   • Troubleshooting CEF Part 3 00:00:21
   • Troubleshooting CEF Part 4 00:00:33
   • Troubleshooting CEF Part 5 00:00:22
   • IOS Tools to Analyze Packet Forwarding 00:00:15
   • Analyzing Packet Forwarding: Step 1 00:00:21
   • Analyzing Packet Forwarding: Step 2 00:00:23
   • Analyzing Packet Forwarding: Step 3 00:00:16
   • Analyzing Packet Forwarding: Step 4 00:00:12
   • Analyzing Packet Forwarding: Step 4 (Cont.) 00:00:18
   • Analyzing Packet Forwarding: Step 5 00:00:19
   • Analyzing Packet Forwarding: Step 6 00:00:36
   • Analyzing Packet Forwarding: Step 7 00:00:15
   • Troubleshooting Router Memory Issues 00:00:21
   • Troubleshooting Router Memory Issues Part 2 00:00:07
   • Troubleshooting Router Memory Issues Part 3 00:00:36
   • Troubleshooting Router Memory Issues Part 4 00:00:37
   • Troubleshooting Router Memory Issues Part 5 00:00:37
   • Troubleshooting Router Memory Issues Part 6 00:00:27
   • Troubleshooting Router Memory Issues Part 7 00:00:44
   • Troubleshooting Router Memory Issues Part 8 00:01:18
   • Troubleshooting Router Memory Issues Part 9 00:00:25
   • Demo - Network Performance 00:12:14
   • Chapter 07 Review 00:00:05
   • Chapter 7 Summary: Application Services 00:00:38
   • Chapter 7 Summary: NetFlow 00:00:53
   • Chapter 7 Summary: IP SLA 00:00:56
   • Chapter 7 Summary: NBAR and SLB 00:00:49
   • Chapter 7 Summary: AutoQos 00:00:16
   • Chapter 7 Summary: Useful Commands 00:00:28
   • Chapter 7 Summary: Useful Commands (Cont.) 00:00:20
   • Chapter 7 Summary: Troubleshooting Performance Problems 00:00:33
   • Chapter 7 Summary: Troubleshooting Performance Problems - Part 2 00:00:19
   • Chapter 7 Summary: Troubleshooting Performance Problems - Part 3 00:00:44
   • Chapter 7 Summary: Troubleshooting Performance Problems - Final 00:00:43
9. Chapter 08 - Troubleshooting Converged Networks
   • Troubleshooting Converged Networks 00:00:04
   • Chapter 8 Objectives 00:00:29
   • Section 1 Overview 00:00:56
   • Common Wireless Integration Issues 00:00:47
   • Standalone Wireless Solution 00:00:32
   • Split MAC or Lightweight Solution 00:00:40
   • Wireless Integration Issues 00:00:35
   • Wireless Integration Issues - Cont. 00:01:34
   • Wireless Integration Issue Tools 00:00:34
   • WLAN Connectivity Troubleshooting Example 1: Misconfigured Trunk 00:00:09
   • WLAN Connectivity Troubleshooting Example 1 - Cont. 00:00:40
   • WLAN Connectivity Troubleshooting Example 1 - Part 3 00:00:19
   • WLAN Connectivity Troubleshooting Example 1 - Part 4 00:00:50
   • WLAN Connectivity Troubleshooting Example 1 - Part 5 00:00:40
   • WLAN Connectivity Troubleshooting Example 1 - Part 6 00:00:22
   • WLAN Connectivity Troubleshooting Example 2: Duplex and Trust Issues 00:00:06
   • WLAN Connectivity Troubleshooting Example 2 - Part 2 00:00:42
   • WLAN Connectivity Troubleshooting Example 2 - Part 3 00:00:31
   • WLAN Connectivity Troubleshooting Example 2 - Part 4 00:00:31
   • WLAN Connectivity Troubleshooting Example 2 - Part 5 00:00:31
   • WLAN Connectivity Troubleshooting Example 2 - Part 6 00:00:08
   • WLAN Connectivity Troubleshooting Example 3: LWAPP Denied by New Security 00:00:11
   • WLAN Connectivity Troubleshooting Example 3 - Part 2 00:00:15
   • WLAN Connectivity Troubleshooting Example 3 - Part 3 00:00:10
   • WLAN Connectivity Troubleshooting Example 3 - Part 4 00:00:37
   • WLAN Connectivity Troubleshooting Example 3 - Part 5 00:00:31
   • WLAN Connectivity Troubleshooting Example 4: DHCP Issues 00:00:07
   • WLAN Connectivity Troubleshooting Example 4 - Part 2 00:00:40
   • WLAN Connectivity Troubleshooting Example 4 - Part 3 00:00:18
   • WLAN Connectivity Troubleshooting Example 4 - Part 4 00:00:35
   • WLAN Connectivity Troubleshooting Example 4 - Part 5 00:00:23
   • WLAN Connectivity Troubleshooting Example 4 - Part 6 00:00:27
   • WLAN Connectivity Troubleshooting Example 4 - Part 7 00:00:19
   • Section 2 Overview 00:00:56
   • Unified Communications Integration Issues 00:00:06
   • Unified Communications Design 00:01:10
   • Unified Communications Components 00:00:40
   • Unified Communications – IP Phones 00:00:13
   • IP Phone Boot Process 00:00:24
   • VLAN Considerations 00:00:39
   • Troubleshooting Scenarios 00:01:09
   • Modular QoS CLI (MQC) 00:00:27
   • QoS Policy 00:01:15
   • Unified Communications Commands 00:00:43
   • Converged Network Troubleshooting Commands 00:00:24
   • Example 1: Port Security and Voice VLAN Issues 00:00:25
   • Voice Troubleshooting Example 1 – Cont. 00:00:30
   • Voice Troubleshooting Example 1 - Cont. Part 2 00:00:11
   • Voice Troubleshooting Example 1 - Cont. Part 3 00:00:24
   • Voice Troubleshooting Example 1 - Cont. Part 4 00:00:15
   • Voice Troubleshooting Example 1 - Cont. Part 5 00:00:18
   • Voice Troubleshooting Example 1 - Cont. Part 6 00:00:24
   • Example 2: Invalid Marking of VoIP Packets 00:00:21
   • Voice Troubleshooting Example 2 – Cont. 00:00:42
   • Voice Troubleshooting Example 2 – Cont. Part 2 00:00:28
   • Voice Troubleshooting Example 2 – Cont. Part 3 00:00:15
   • Voice Troubleshooting Example 2 – Cont. Part 4 00:00:32
   • Voice Troubleshooting Example 2 – Cont. Part 5 00:00:17
   • Voice Troubleshooting Example 2 – Cont. Part 6 00:00:29
   • Example 3: ACL and Trunk Issues 00:00:06
   • Voice Troubleshooting Example 3 – Cont. 00:00:47
   • Voice Troubleshooting Example 3 – Cont. Part 2 00:00:11
   • Voice Troubleshooting Example 3 – Cont. Part 3 00:00:10
   • Voice Troubleshooting Example 3 – Cont. Part 4 00:00:23
   • Voice Troubleshooting Example 3 – Cont. Part 5 00:00:32
   • Voice Troubleshooting Example 3 – Cont. Part 6 00:00:20
   • Voice Troubleshooting Example 3 – Cont. Part 7 00:00:11
   • Section 3 Overview 00:00:55
   • Troubleshooting Video Issues in a Converged Network: Video Application Types 00:00:09
   • Common Video-Integration Issues 00:00:23
   • Common Video-Integration Issues (Cont.) 00:00:21
   • Common Video-Integration Issues Part 3 00:00:16
   • Multicast Operation 00:00:17
   • Multicast Operation Part 2 00:00:47
   • Multicast Operation Part 3 00:00:28
   • Multicast Operation Part 4 00:00:14
   • Multicast Operation Part 5 00:00:24
   • Troubleshooting Video Integration Issues 00:01:03
   • Video-Integration Troubleshooting Example 1: Performance Issues Due to STP Topology 00:00:09
   • Video-Integration Troubleshooting Example 1 - Part 2 00:00:42
   • Video-Integration Troubleshooting Example 1 - Part 3 00:00:10
   • Video-Integration Troubleshooting Example 1 - Part 4 00:00:15
   • Video-Integration Troubleshooting Example 1 - Part 5 00:00:09
   • Video-Integration Troubleshooting Example 1 - Part 6 00:00:13
   • Video-Integration Troubleshooting Example 1 - Part 7 00:00:14
   • Video-Integration Troubleshooting Example 1 - Part 8 00:00:18
   • Video-Integration Troubleshooting Example 1 - Part 9 00:00:22
   • Video-Integration Troubleshooting Example 1 - Part 10 00:00:12
   • Video-Integration Troubleshooting Example 1 - Part 11 00:00:14
   • Video-Integration Troubleshooting Example 1 - Part 12 00:00:11
   • Video-Integration Troubleshooting Example 1 - Part 13 00:00:11
   • Video-Integration Troubleshooting Example 1 - Part 14 00:00:23
   • Video-Integration Troubleshooting Example 1 - Part 15 00:00:09
   • Video-Integration Troubleshooting Example 1 - Part 16 00:00:11
   • Example 2: IP Multicast Configuration Error 00:00:49
   • Video Troubleshooting Example 2 – Cont. 00:00:28
   • Video Troubleshooting Example 2 – Cont. Part 2 00:00:27
   • Video Troubleshooting Example 2 – Cont. Part 3 00:00:13
   • Video Troubleshooting Example 2 – Cont. Part 4 00:00:14
   • Video Troubleshooting Example 2 – Cont. Part 5 00:00:15
   • Video Troubleshooting Example 2 – Cont. Part 6 00:00:23
   • Video Troubleshooting Example 2 – Cont. Part 7 00:00:09
   • Video Troubleshooting Example 2 – Cont. Part 8 00:00:21
   • Demo - Troubleshooting Converged Networks 00:13:15
   • Chapter 08 Review 00:00:05
   • Chapter 8 Summary: WLAN 00:00:51
   • Chapter 8 Summary: WLAN (Cont.) 00:00:44
   • Chapter 8 Summary: WLAN Part 3 00:00:07
   • Chapter 8 Summary: Voice 00:00:40
   • Chapter 8 Summary: Voice (Cont.) 00:00:54
   • Chapter 8 Summary: Voice Part 3 00:00:10
   • Chapter 8 Summary: Video 00:00:48
   • Chapter 8 Summary: Video (Cont.) 00:00:19
10. Chapter 09 - Maintaining and Troubleshooting Network Security Implementations
    • Maintaining and Troubleshooting Network Security Implementations 00:00:06
    • Chapter 9 Objectives 00:00:19
    • Security Features Review – Functional Planes 00:00:27
    • Troubleshooting Management Plane Security 00:00:10
    • Management Plane Security (Cont.) 00:00:47
    • Management Plane Security: AAA 00:00:34
    • Management Plane Security: RADIUS & TACACS+ 00:01:40
    • Securing the Management Plane 00:00:37
    • Securing the Management Plane - ACS 00:00:16
    • Securing the Management Plane - ACS (Cont.) 00:00:20
    • Management Plane Authentication: AAA/TACACS+ 00:00:32
    • Management Plane Authentication: AAA/TACACS+ (Cont.) 00:00:52
    • Management Plane Authorization: AAA/TACACS+ 00:00:41
    • Management Plane Accounting: AAA/TACACS+ 00:00:13
    • Management Plane: Common TACACS+ Issues 00:00:34
    • Management Plane: TACACS+ Issues – Cont. 00:00:21
    • Management Plane: Common RADIUS Issues 00:00:35
    • Management Plane: RADIUS Issues – Cont. 00:00:24
    • Troubleshooting Control Plane Security 00:00:37
    • Securing the Control Plane: Overview 00:01:05
    • Securing the Control Plane (Cont.) 00:00:44
    • Troubleshooting Data Plane Security 00:00:25
    • Using IOS Stateful Packet Inspection (SPI) 00:01:08
    • IOS SPI Example 00:00:19
    • IOS SPI Example (Cont.) 00:00:18
    • IOS SPI Example Part 3 00:00:30
    • IOS SPI Example Part 4 00:00:15
    • IOS SPI Example Part 5 00:00:39
    • IOS SPI Example Part 6 00:00:15
    • Zone-Based Policy Firewall Overview 00:01:00
    • ZPF Example Topology 00:00:11
    • ZPF Configuration Example: Process 00:01:30
    • ZPF Configuration Example: Commands 00:00:21
    • Other Methods of Securing the Data Plane 00:01:03
    • Troubleshooting Data Plane Security – Cont. 00:00:45
    • Troubleshooting ZPF Using Syslog - Example 00:00:45
    • Troubleshooting ZPF Using show Commands 00:00:36
    • Branch Office and Remote Worker Connectivity 00:00:25
    • Branch Office & Remote Worker Connectivity Issues 00:00:34
    • Branch Office Connectivity Issues with GRE 00:00:25
    • Branch Office Connectivity Issues with GRE (Cont.) 00:00:22
    • Branch Office Connectivity Issues – Cont. 00:00:16
    • Remote Connectivity Troubleshooting Commands 00:00:21
    • BO/RW Troubleshooting Example – Main Diag. 00:00:24
    • BO/RW TSHOOT Example 1: Address Translation Error 00:00:26
    • BO/RW TSHOOT Example 1: Address Translation Error (Cont.) 00:00:07
    • BO/RW TSHOOT Example 1: Address Translation Error Part 3 00:01:22
    • BO/RW TSHOOT Example 1: Address Translation Error Part 4 00:01:00
    • BO/RW TSHOOT Example 1: Address Translation Error Part 5 00:00:21
    • BO/RW TSHOOT Example 2: Crypto Map ACL Error 00:00:26
    • BO/RW TSHOOT Example 2 - Cont. 00:00:19
    • BO/RW TSHOOT Example 2 Part 3 00:00:18
    • BO/RW TSHOOT Example 2 Part 4 00:00:13
    • BO/RW TSHOOT Example 2 Part 5 00:00:18
    • BO/RW TSHOOT Example 2 Part 6 00:00:13
    • BO/RW TSHOOT Example 2 Part 7 00:00:28
    • BO/RW TSHOOT Example 2 Part 8 00:00:24
    • BO/RW TSHOOT Example 3: GRE Config. Error 00:00:37
    • BO/RW TSHOOT Example 3 - Cont. 00:00:23
    • BO/RW TSHOOT Example 3: GRE Config. Error Part 3 00:00:19
    • BO/RW TSHOOT Example 3: GRE Config. Error Part 4 00:00:26
    • BO/RW TSHOOT Example 3: GRE Config. Error Part 5 00:00:31
    • BO/RW TSHOOT Example 3: GRE Config. Error Part 6 00:00:24
    • BO/RW TSHOOT Example 3: GRE Config. Error Part 7 00:00:20
    • BO/RW TSHOOT Example 4: Recursive Routing Issue 00:00:24
    • BO/RW TSHOOT Example 4 - Cont. 00:00:13
    • BO/RW TSHOOT Example 4 Part 3 00:00:21
    • BO/RW TSHOOT Example 4 Part 4 00:00:26
    • BO/RW TSHOOT Example 4 Part 5 00:00:35
    • BO/RW TSHOOT Example 4 Part 6 00:01:07
    • BO/RW TSHOOT Example 5: ACL Denies IPsec 00:00:29
    • BO/RW TSHOOT Example 5 Part 2 00:00:18
    • BO/RW TSHOOT Example 5 Part 3 00:00:23
    • BO/RW TSHOOT Example 5 Part 4 00:00:24
    • Chapter 09 Review 00:00:06
    • Chapter 9 Summary 00:00:52
    • Chapter 9 Summary - Cont. 00:01:21
    • Chapter 9 Summary: Management Plane 00:00:56
    • Chapter 9 Summary: Management Plane - Cont. 00:00:41
    • Chapter 9 Summary: Management Plane Part 3 00:00:50
    • Chapter 9 Summary: Control Plane 00:00:32
    • Chapter 9 Summary: Data Plane 00:00:33
    • Chapter 9 Summary: Data Plane - Cont. 00:00:32
11. Chapter 10 - Review and Preparation for Troubleshooting Complex Enterprise Networks
    • Review and Preparation for Troubleshooting Complex Enterprise Networks 00:00:06
    • Chapter 10 Objectives 00:00:25
    • Section 1 Overview 00:01:13
    • Review of Key Topics: Chapter 1 00:00:38
    • Review of Key Topics: Chapter 2 00:00:50
    • Review of Key Topics: Chapter 3 00:00:23
    • Review of Key Topics: Chapter 4 00:00:21
    • Review of Key Topics: Chapter 5 00:00:25
    • Review of Key Topics: Chapter 6 00:00:28
    • Review of Key Topics: Chapter 7 00:00:46
    • Review of Key Topics: Chapter 8 00:00:29
    • Review of Key Topics: Chapter 8 - Cont. 00:00:57
    • Review of Key Topics: Chapter 8 Part 3 00:00:25
    • Review of Key Topics: Chapter 9 00:00:56
    • Review of Key Topics: Chapter 9 - Cont. 00:00:26
    • Review of Key Topics: Chapter 9 Part 3 00:00:22
    • Section 2 Overview 00:00:43
    • Network Element and Protocol Relationships 00:00:52
    • Troubleshooting Tips and Suggestions 00:01:06
    • Troubleshooting Tips and Suggestions - Cont. 00:00:57
    • Troubleshooting Tips and Suggestions Part 3 00:00:38
    • Troubleshooting Tips and Suggestions Part 4 00:00:50
    • Troubleshooting Tips and Suggestions Part 5 00:00:29
    • Demo - Reviewing Routing and Switching Concepts Particular to Troubleshooting 00:12:34
    • Demo - Reviewing Routing Part 2 00:12:14
    • Demo - Reviewing Routing Part 3 00:15:57
    • Chapter 10 Review 00:00:06
    • Chapter 10 Summary 00:00:39
    • Course Closure 00:00:48



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