In a company, when the business process is defined, employees feel confident in their roles. They understand expectations and can easily identify when something is amiss or requires escalation. In Business Process Flow Mapping Succinctly, Erica Quigley will show you the activities that should occur in order to completely define a business process so you can identify and rectify gaps in communication, procedures, and teams. You will also learn a simple way to document the process so the project team working with you can feel confident in what they are being asked to execute.